Please refer to our Return Policy
Return Policy link : https://www.kalkifashion.com/returns
HOW TO EARN POINTS
Points will be added to your reward balance after you make your purchase, every time you make a purchase you will earn points based on the price of products purchased.
Each USD 100 spent for your order will earn 5 Rewards Point
HOW TO SPEND POINTS
You can use reward points in your reward balance as discount for your future purchases at www.kalkifashion.com. Please note that redeeming to cash is not allowed.
Each 1 Rewards Point can be redeemed for USD 1.00
Minimum Value you can Redeem is equal to or more than 20 USD for any Order value above 100 USD.
The Order which have been shipped are only eligible for the reward points, the orders which are refunded / issued Credit and cancelled are note are eligible for the rewards points
Orders which are on discount or coupon code has been applied will not be eligible to Earn or Spend the reward points.
You can see your Reward balance in MyAccount. You can Earn/ Redeem your points only when you are logged in. Guest Purchasers are not eligible for reward points
Shopping with us is easy. At Kalkifashion.com, we’ve designed everything to make your experience enjoyable.
- Once you’re on our website, browse our collections by the category of your choice.
- View our product galleries and select the styles you want.
- Choose your size OR fill out your measurement form. Click the ‘Add to Cart’ button.
- To complete your purchase, proceed to 'Checkout.’
- To place your order, make your payment. And, you're done!
- Next, we deliver.
We're sorry to hear that! In case your pick up has not arrived at the scheduled hour. Please drop a mail to email@example.com with your Order# & our team will get back to you regarding the status or reschedule a convenient time for you
Or you can call DHL Customer Service Number Toll Free Number - 1800 11 1345 with the tracking details received in your Order Email id.
Please follow the below process
- Please login to your account, Go to "My Return"
- Select the Order and Product you want to Return/Replace
- Share the Item Condition and Photo with the detailed reason for Refund/Replace
Our Return team will consult and accordingly our fitting expert team will get in touch with you with a quick response.
100% Purchase Protection I Happiness Guarantee I 30 Days Easy Return
We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Kalkifashion.com.
We stand by our product 100%, no questions asked. If you have a problem we will solve it. Just reach out to our Customer Happiness team. We will review and honor the returns up to 30 days from the time you recieve the item(s).
What can I return?
You may return any item that is unused, in new condition, or any item that was damaged upon receipt. Accessories are not returnable. Shipping Charges are non refundable.
What is the return Process?
We will review returns within 48 hours of we receiving an written email and honor returns up to 30 days from the date you received the item(s). Returns will only be accepted on unworn, tagged and unused merchandise. Custom made products jewelry & accessories are not returnable. Order cancellation will be only accepted within 24 working hours of the order being placed and post 24 hours the refund would be at the sole discretion of Kalki Fashion. Post 24 hours if the order has been already processed with, cancellations would not be accepted under any circumstances.
Can I return products purchased during Sale?
Products purchased during or on Sale will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.
Can I return products purchased during Facetime or Skype call?
Products purchased during or on Facetime or Skype call will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.
Who Pay for Shipping?
Do not Worry, If an item is to be replaced due to damage upon receipt, KalkiFashion will reimburse the complete shipping costs for return.
When the Items returned due to change of mind or sizing issues (definitive sizing information is posted on the site) required you to pay for return item(s) to us, with an additional charge of 20USD as a restocking fee.
When will I get my refund?
We will gladly Exchange or give Store Credit. Sorry no Refunds.
How can I claim my return?
Its very simple, Login to your account, click on my returns and choose the order number you want to return. We will take care of the rest. You can also come to Kalki store in Mumbai and return your product.
(India) +91 8080289988
(US) +14 085209415
(UK) +44 2032879415
(AUS) +61 280069415
Santacruz(W) - 101 Prime Plaza,
S v Road, Mumbai, India
Worli - 227 Nita Building, Dr Annie Besant Rd, Mumbai, India
Malad - Ease Zone Mall, Opp Rustomjee Tower and Nobel Chemist, Sunder Nagar, In between Link Road and S V Road,Malad West, Maharashtra - 400064
Viviana - FF22, 1st Floor, Beside Jupiter Hospital, Viviana Mall, Eastern Express Hwy, Laxmi Nagar, Thane West, Thane, Maharashtra - 400606