Quality Queries

Quality Queries - FAQs

  1. Quality of www.kalkifashion.com products

    As an international brand, we ahere to strict quality and design benchmarks. Every KALKI product goes through a 5 step Quality Control process to ensure that you receive the best.

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  2. Where is my Order Number?

    Option 1. - Go to My Account

    • Please login to your account My orders to Track your Order
    • You will get to know the status of your order (If it it Processing, confirmed, out for delivery, packed etc.)
    • If you would like to talk to our customer care representative about your order, you could give us a call on +917290052554 , WhatsApp +919920012474 or drop us a mail at info@kalkifashion.com.

     

    Option 2. - Track Order Link

    • Please go to Track Order on the Footer or Click on the link link here
    • Enter Your 9 Digit Order number (E.g : 1100041785) and Order Email id
    • You will get to know the status of your order (If it it Processing, confirmed, out for delivery, packed etc.)
    • If you would like to talk to our customer care representative about your order, you could give us a call on +917290052554 , WhatsApp +919920012474 or drop us a mail at info@kalkifashion.com
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  3. Will I Have To Pay Duties or Taxes?

    Taxes and Duties depend on your Shipping Destination. VAT, Custom, and Import Duties are not included in our ordering process, but may be levied as per rules and regulations set forth by your government. 50% of the duty paid by the customer will be added as credits to customer account via a coupon code. Customer needs to share custom duty receipt to us with the order number on info@kalkifashion.com

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  4. What Are The Shipping Charges For International Orders?

    We offer free shipping for selected countries only. We have delivery partnered to ensure guaranteed and timely deliveries. The shipping charges will be charged 9.95 USD for orders below 100 USD. Note, the free shipping above 100 USD is restricted to the list of 22 countries listed below. Any other country apart from these will always be charged for shipping. To know more about your shipping cost check here https://www.kalkifashion.com/shipping

    1 Australia
    2 Baharin
    3 Canada
    4 Denmark
    5 France
    6 Germany
    7 Hong Kong
    8 Italy
    9 Luxembourg
    10 Malaysia
    11 Maldives
    12 Netherland
    13 Philippines, The
    14 Singapore
    15 Spain
    16 Sri Lanka
    17 Switzerland
    18 Taiwan
    19 Thailand
    20 United Arab Emirates
    21 United Kingdom
    22 United States of America
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  5. Does KALKI Ship to Multiple Addresses?

    We do not deliver to Multiple Addresses for a single order. If you'd like us to ship to multiple addresses, we request you place separate orders for separate destinations.

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