100% Purchase Protection I Happiness Guarantee I 30 Days Easy Return
We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Kalkifashion.com.
We stand by our product 100%, no questions asked. If you have a problem we will solve it. Just reach out to our Customer Happiness team. We will review and honor the returns up to 30 days from the time you recieve the item(s).
What can I return?
You may return any item that is unused, in new condition, or any item that was damaged upon receipt. Accessories, Customised styles and Stitched Blouses are not returnable.
Can I return products purchased during Sale?
Products purchased during or on Sale will be eligible for returns or refunds only if there are any manufacturing defects. Accessories, Customised styles and Stitched Blouses are not returnable.
Can I return products purchased during Facetime or Skype call?
Products purchased during or on Facetime or Skype call will be eligible for returns or refunds only if there are any manufacturing defects. Accessories, Customised styles and Stitched Blouses are not returnable.
Who Pay for Shipping?
Do not Worry, If an item is to be replaced due to damage upon receipt, KalkiFashion will reimburse the complete shipping costs for dispatch and return.
When the Items returned due to change of mind or sizing issues (definitive sizing information is posted on the site) required you to pay for dispatch and return item(s) to us, with an additional charge(s) of 30 USD for per product as a restocking fee(s).
When will I get my refund?
We will gladly Exchange or give Store Credit. Sorry no Refunds.
How can I claim my return?
For returns/exchanges requests kindly login to your account, click "My Returns/ Exchanges" and select the order number and place a request. You can also escalate a return request by emailing us on email@example.com. Our Service Manager will revert back to you within 24 hour’s time. You can also return/exchange at our Kalki stores in Mumbai, India.