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Returns

Helo New Drapes
  • You can return within 15 days of the product being delivered.
  • As a valued customer, you'll be responsible for the return shipping charges.
  • Accessories, bags, blouses and footwear are non-returnable and non-exchangeable.
  • Sarees with stitched blouses are also non-returnable.
  • Customized & personalized products are non-returnable.
  • For all other products please refer to the product page for specific return terms.
  • Petticoat charges are non refundable.
  • Returns should only be for items that are damaged/defective or are entirely different than to the one which is shown online.
  • Returns are subject to approvals.

How do I return the product?

Who pays for shipping and what are the return charges?

  • For orders above US $99, we offer free shipping.
  • A minimal charge of US $9.95 is applied for orders below US $99.
  • As a valued customer, you'll be responsible for the return shipping charges.
  • Reverse pick up charges - $49 per item

When will I get my refund?

  • You will get your refund in 25-30 days.
    Please Note: Once the product has been dropped at our courier partner’s office, it takes 20-25 working days for the product to reach our warehouse in India. It then goes under Quality Check to ensure it is in original condition with all labels & tags intact. As soon as this process is completed, the refund will be initiated in your account within 48 hours.

Why do you must choose kalki express?

  • Global accessibility:
    Experience the ease of accessing our alteration services in the United States, the United Kingdom and Australia.
  • Online request:
    Effortlessly initiate alterations by placing a request through our provided contact number 9920012474.
  • Efficient process:
    Our dedicated CRM team will help you locate the nearest KALKI Express and navigate through the alteration process, ensuring a smooth experience.
  • Tailored alteration:
    At KALKI Express, we specialize in personalized alterations. Your preferences matter to us, ensuring a perfect fit that's uniquely yours.
  • Simplified couriering:
    Say goodbye to unnecessary visits! Just courier your outfit to the designated KALKI Express Shop for hassle-free alterations.
  • Professional services:
    Trust our skilled professionals with your outfits. We handle a variety of fabrics and styles with high-quality alterations, ensuring your satisfaction.
  • Timely turnaround:
    Experience swift alterations at our express unit. We ensure a reasonable timeframe, so you'll receive your modified outfit in no time.
  • Save cost:
    Effortless alterations within the countries (the US, the UK & Australia) saves more and costs you less without the hassle of sending your outfit back to India.
  • Stay updated:
    Stay updated throughout the alteration journey. From placing your request to the final delivery, we keep you informed all the way.